Internet users are willing to wait just a mere two seconds for an online video to load before losing interest and moving on to something else, a recent study by Internet content delivery network Akamai has found.

For each second more that a video takes to load, the “abandonment rate” goes up 5.8 per cent, it revealed earlier this week. …

Content providers will have to start footing the bill and optimising the experience for smartphone users, as mobile networks around the world burst at the seams with congestion, according to content distribution firm Akamai.

The vice president of its mobile business, Pedro Santos, said content companies – not just telecom operators rolling out new networks – will have to make mobile websites load faster on the small screen, if they are to earn valuable dollars from users on the move.

“There will be a shift in thinking at content providers. They are losing customers over mobile if they don’t optimise their content delivery,” he told Techgoondu in an interview earlier this month. …

So, you’re finally getting the fibre optic cable set up at home and seem all ready to hook up to Singapore’s fast lane that promises faster downloads. Then, all of a sudden, questions come up.

How should I run the fibre optic cable at home? How should I set up up my home network? Which service provider should I sign up with?

As a new fibre broadband user who just signed up two weeks ago, I can tell you I have asked all those questions, and there are solutions, sort of, if you know what you want with the new service. …

When companies try to hide information about their products and services from consumers, it’s a black and white case: let’s hammer them to be more transparent.

Unfortunately, recent calls for Singapore’s telecom operators to declare an “average” surfing speed or “minimum guaranteed speed” are as misguided as they are unhelpful in solving the biggest problems users face here – a lack of content and inconsistent links to overseas sites. …