So, you’re finally getting the fibre optic cable set up at home and seem all ready to hook up to Singapore’s fast lane that promises faster downloads. Then, all of a sudden, questions come up.

How should I run the fibre optic cable at home? How should I set up up my home network? Which service provider should I sign up with?

As a new fibre broadband user who just signed up two weeks ago, I can tell you I have asked all those questions, and there are solutions, sort of, if you know what you want with the new service. …

When companies try to hide information about their products and services from consumers, it’s a black and white case: let’s hammer them to be more transparent.

Unfortunately, recent calls for Singapore’s telecom operators to declare an “average” surfing speed or “minimum guaranteed speed” are as misguided as they are unhelpful in solving the biggest problems users face here – a lack of content and inconsistent links to overseas sites. …