M1 gets S$300,000 fine for outage, appeals immediately

M1 is facing one of the stiffest fines meted out to a telecom operator in Singapore in years, after faulty hardware cards caused some of its users to be locked out from their phone calls, messages and mobile Internet services on May 18 this year.

The “orange” telco had given users a free day of calls and SMSes a week later to say sorry, but the regulators obviously are not as forgiving, instead handing out a S$300,000 fine today to the errant telco for the disruption. …