Tag: Salesforce

Australia, Singapore and Thailand workers passing off AI work as their own: YouGov study

Australia, Singapore and Thailand workers are passing off AI work as their…

Ai Lei Tao Ai Lei Tao

Trust undergirds the use of data for AI: Salesforce

Generative AI needs a “trust revolution” to close the “trust gap” to…

Ai Lei Tao Ai Lei Tao

Why Dreamforce 2016 is such a different tech event

There were no gleaming gadgets on show, but Dreamforce 2016 attracted 170,000…

Grace Chng Grace Chng

How Pizza Hut boosted sales in Hong Kong with digital marketing savvy

Digital marketing has let Pizza Hut focus on the customer, raise revenue…

Grace Chng Grace Chng

Salesforce rolls out intelligence into its products at Dreamforce 2016

Einstein was introduced in September and details of its release were given…

Grace Chng Grace Chng

Salesforce users grappling with integration challenges

Application and data source integration is the most pressing issue for 54…

Aaron Tan Aaron Tan

Tapping on the cloud to do good

Salesforce.com may be more commonly associated with cloud computing software used by…

Aaron Tan Aaron Tan

Salesforce to expand cloud offerings, eyes SAP

Salesforce.com is gearing up for a wider range of cloud-based software targeted…

Aaron Tan Aaron Tan

Microsoft, Salesforce join hands in Office and Windows

It would have been hard to imagine Microsoft and Salesforce sharing the…

Aaron Tan Aaron Tan

With Wave, Salesforce.com wants to disrupt the analytics market

For years, Salesforce.com, the poster boy of cloud computing, has been criticised for offering…

Aaron Tan Aaron Tan

Can Microsoft vertically integrate while working with rivals in enterprise space?

It'll be interesting to see how much Microsoft is willing to open…

Alfred Siew Alfred Siew

Humans, not technology, make or break customer service

In an ideal world, companies would have this one-to-one relationship with customers,…

Alfred Siew Alfred Siew

Salesforce pitches for the Internet of things, like smart toothbrushes

That's the big vision. The company has to get the critical buy-in…

Alfred Siew Alfred Siew

Salesforce bets big on mobile, promises easy-to-build apps

The customer service management vendor is looking once again to position itself…

Alfred Siew Alfred Siew