Q&A with SingTel VP for consumer products

Instead of a book, my bedside reading at the end of every day now is on the small screen on my Google Nexus One phone, checking out friends on Facebook and reading up on football news.

When I awake, it’s again on the small screen, reading e-mail from early risers who have been up earlier than me. During the entire day, my phone gobbles up megabytes of data, using up almost 1GB a month, or 100 times what I used before I bought my first smartphone two years ago.

It was with this in mind that I recently asked SingTel’s vice-president for consumer products, Ying Lai Chang, what Singapore’s biggest telco is doing to cater to this explosion in demand. …