Singapore brands bet on AI but consumers need convincing: Twilio
AI adoption is accelerating for Singapore businesses seeking to deliver personalised experiences…
GenAI helps OCBC provide real-time resolutions to issues
OCBC is using GenAI in its customer relationship management system, leading to…
Humans, not technology, make or break customer service
In an ideal world, companies would have this one-to-one relationship with customers,…
Salesforce.com gets more social
Salesforce.com is deepening the social connections that underpin its suite of cloud…
