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Q&A: Good customer experience is not universal, but tailored, says Zendesk
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Enterprise

Q&A: Good customer experience is not universal, but tailored, says Zendesk

March 22nd, 2021 | by Alfred Siew
Businesses must strike the right balance between powerful technology and good management to deliver good customer experiences,...
Goondu review: Huawei WiFi AX3
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Internet

Goondu review: Huawei WiFi AX3

March 22nd, 2021 | by Wilson Wong
The Huawei AX3 router offers Wi-Fi 6 connectivity at a low price of S$98, a fraction of its rivals. However, its documentation...
Tech Heroes battling the Covid crisis recognised by SCS
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Cybersecurity

Tech Heroes battling the Covid crisis recognised by SCS

March 19th, 2021 | by Grace Chng
Among the Singapore Computer Society's Tech Heroes award winners was Jason Leow, who designed an app to match hawkers with...
11th-gen Intel Core chips promise boost to desktop PC performance
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PC

11th-gen Intel Core chips promise boost to desktop PC performance

March 17th, 2021 | by Alfred Siew
With a new chip architecture, the 11th-gen Intel Core processors promise better performance for desktop...
Covid-19 has accelerated cloud adoption but full benefits of cloud usage yet to be felt
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Enterprise

Covid-19 has accelerated cloud adoption but full benefits of cloud usage yet to be felt

March 15th, 2021 | by Grace Chng
Even as cloud adoption went up after the pandemic, many businesses are yet to reap the full benefits of transforming their...
PC shipments rose 12.9 per cent in 2020, to ride on strong demand in next five years: IDC
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PC

PC shipments rose 12.9 per cent in 2020, to ride on strong demand in next five years: IDC

March 12th, 2021 | by Alfred Siew
A rush to work and study from home pushed up PC shipments around the world by 12.9 per cent last year, according to research firm...
Picking the right printer when working from home
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PC

Picking the right printer when working from home

March 10th, 2021 | by Techgoondu
Working and studying from home? Here are five pointers on choosing the right printer for your various needs....
New Sonos Roam is a portable, waterproof speaker for the outdoors
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Audio-visual

New Sonos Roam is a portable, waterproof speaker for the outdoors

March 10th, 2021 | by Alfred Siew
The portable Sonos Roam are designed to be carried outdoors as well as used indoors, allowing users to pair two of them for...
Q&A: Finding a new way to learn online in a post-pandemic world
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Enterprise

Q&A: Finding a new way to learn online in a post-pandemic world

March 8th, 2021 | by Techgoondu
Trying to upskill during the pandemic? Don't just passively watch webinars and spend more time on practice, says e-learning firm...
Goondu review: Dynabook Portégé X30L-J impresses with lightweight design
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PC

Goondu review: Dynabook Portégé X30L-J impresses with lightweight design

March 6th, 2021 | by Alfred Siew
Weighing just over 900g, the Portege X30L-J is a thin and light business laptop that's a breeze to lug around. Performance isn't...
Overhauled and expanded, Singpass now critical to online and offline services in Singapore
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Cybersecurity

Overhauled and expanded, Singpass now critical to online and offline services in Singapore

March 4th, 2021 | by Alfred Siew
It's fitting that the Singpass logo change comes after an overhaul of a once forgotten piece of infrastructure in Singapore's...
StarHub offers free Linksys Wi-Fi 6 mesh networking kit with 2Gbps fibre broadband
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Internet

StarHub offers free Linksys Wi-Fi 6 mesh networking kit with 2Gbps fibre broadband

March 3rd, 2021 | by Alfred Siew
Linksys' MX4200 Wi-Fi 6 mesh networking kit will be free for those who sign up for StarHub's 2Gbps fibre broadband service for...
They said people wouldn’t pay for content. Look at the Disney+ launch in Singapore
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Media

They said people wouldn’t pay for content. Look at the Disney+ launch in Singapore

March 1st, 2021 | by Alfred Siew
People won't pay for content if it's free? Look at the stunning Disney+ launch in Singapore, as streaming subscriber numbers...
With new regional lab in Singapore, Huawei seeks to win converts to its phone software
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Cellphones

With new regional lab in Singapore, Huawei seeks to win converts to its phone software

February 25th, 2021 | by Wilson Wong
Huawei has opened a regional lab in Singapore to develop software for its phones and other connected devices. The location is...
After ownership change and overhaul, M1 brings out “fully flexible” mobile plans
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Mobile

After ownership change and overhaul, M1 brings out “fully flexible” mobile plans

February 23rd, 2021 | by Alfred Siew
This comes two years after M1 was delisted from the Singapore Exchange amid an ownership change and much uncertainty over its...
no-cover
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Enterprise

Dell opens US$50 million global innovation hub in Singapore

February 22nd, 2021 | by Alfred Siew
The first such centre outside the US, the Global Innovation Hub will create 160 new jobs this year in emerging technologies in...
Goondu review: The Medium
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Gaming

Goondu review: The Medium

February 22nd, 2021 | by Yap Hui Bin
For an interactive psychological horror story with great graphics, superb acting and some puzzle solving, The Medium is well...
In Singtel hacking case, lessons to be learnt on managing fallout
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Cybersecurity

In Singtel hacking case, lessons to be learnt on managing fallout

February 18th, 2021 | by Alfred Siew
It is impossible to stop all cyberattacks, so how a business responds to the fallout is critical, as the Singtel hacking case...
In a software-defined, interconnected world, supply chain attacks are hard to ward off
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Cybersecurity

In a software-defined, interconnected world, supply chain attacks are hard to ward off

February 15th, 2021 | by Alfred Siew
You not only have to worry about locking the gates at night - you have to hope that the lock maker you trust hasn't been...
What next for Huawei in a post-pandemic 2021?
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Cellphones

What next for Huawei in a post-pandemic 2021?

February 15th, 2021 | by Wilson Wong
Huawei's struggles are difficult to overcome in the short term, unless it convinces sceptics to overturn the damaging sanctions...