customer service

TPG’s customer service woes a troubling sign of Singapore’s overheated mobile market
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TPG’s customer service woes a troubling sign of Singapore’s overheated mobile market

August 31st, 2020 | by Alfred Siew
Poor customer service at TPG Telecom is a worrying sign that competition in Singapore has brought lower mobile prices but poorer...
OCBC Bank recognises VIP customers through their faces with NEC technology
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OCBC Bank recognises VIP customers through their faces with NEC technology

February 14th, 2018 | by Alfred Siew
The NEC face recognition system, rolled out in December 2017 at the OCBC Holland Village branch, is the first such effort here in...