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Stemming the heartbleed

M1 voice and SMS services restored after disruption

4 Feb
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M1 users could hardly be “walking on sunshine” this morning when they fired up their cellphones and found themselves locked out of voice calls and SMSes because of yet another service disruption that lasted about five hours.

From about 7am this morning, many of the telecom operator’s users said they could not access the basic mobile services. Some could, however, go online with mobile Internet links that provided alternatives such as Skype to make calls or WhatsApp to send messages.

Tagged in: Cellphones, Internet, Singapore, down, M1, mobile network, outage, Singapore, telco,  

M1 3G services partially disrupted after “power problem”

15 Jan

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Some M1 smartphone users were not able to go online with their 3G connections after a “power problem” disrupted the mobile data service early this morning in the country’s latest cellphone service outage.

The telecom operator put up a notice on its Facebook page at around 6am this morning, informing customers that some of them may be affected by the disruption. It also advised them to log on to its 2G network instead of 3G to continue using its services.

Tagged in: broadband, Cellphones, Internet, Singapore, 3G, down, M1, service disruption,  

M1 fibre broadband users locked out of Singapore sites

8 Sep


Users of M1′s fibre broadband services are having difficulty viewing websites hosted locally in Singapore today, due to a yet unresolved network problem.

Since this afternoon, many users have been unable to access local sites, including M1′s own website, the Singapore government’s websites as well as other sites that may be cached locally to cater to users here. Some sites hosted overseas, such as Facebook or YouTube, however, remain accessible.

Tagged in: broadband, Internet, down, fibre broadband, local Singapore sites, M1 fibre network, outage,