fine

Finally, SingPost gets fined, forced to hire more postmen to improve service
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Finally, SingPost gets fined, forced to hire more postmen to improve service

February 8th, 2019 | by Alfred Siew
SingPost's blase attitude towards the numerous complaints over the years about its subpar service seems to have finally caught up with...
Techgoondu Conversations: A potential M1 buyout and impact of Grab, Uber fines
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Techgoondu Conversations: A potential M1 buyout and impact of Grab, Uber fines

September 27th, 2018 | by Alfred Siew
After much talk for more than a year, an M1 buyout now looks more likely than ever with Singapore Press Holdings and Keppel Corp seeking a majority...
Singapore competition watchdog fines Grab, Uber a total of S$13 million, a drop in the ocean
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Singapore competition watchdog fines Grab, Uber a total of S$13 million, a drop in the ocean

September 24th, 2018 | by Alfred Siew
A S$13 million fine is no trivial sum, but put into perspective, theĀ amount just reinforces the idea that Grab and Uber have grown too big to...
OpenNet fined S$750,000 for not connecting users, provisioning services too slowly
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OpenNet fined S$750,000 for not connecting users, provisioning services too slowly

November 20th, 2013 | by Alfred Siew
OpenNet has been fined a hefty S$750,000 after failing to connect up homes and offices to the national fibre broadband network, as well as not "turning on" a service promptly enough when users sign up for...
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Record S$1.5m fine for M1 for Singapore’s worst mobile service disruption

October 3rd, 2013 | by Alfred Siew
In causing an outage that lasted several days, the telco had not fulfilled its obligation to provide resilient mobile telephone services, said the government regulator today, as it meted out the country's heaviest punishment to...
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SingTel fined a record S$180,000 for mio TV football outage

February 15th, 2013 | by Alfred Siew
SingTel has been told to pay an unprecedented S$180,000 fine for problems in its TV service that cut off the last dramatic minutes of last season’s Barclays Premier League for about a third of its pay-TV customers. Some...
M1’s 3G downtime: what’s the root cause?
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M1’s 3G downtime: what’s the root cause?

January 17th, 2013 | by Alfred Siew
As dependence on the mobile network grows, its reliability has to improve as well. Surely, it has to be better than what M1 has shown this week, when you're lucky just to be able to make a call in some parts of the...
All three Singapore cellphone operators fined for poor 3G coverage
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All three Singapore cellphone operators fined for poor 3G coverage

December 6th, 2012 | by Alfred Siew
Singapore's cellphone operators have fallen short in providing outdoor 3G coverage, particularly in housing estates, at outdoor recreation areas and along train routes above ground, tests by the government regulator have...
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SingTel fined S$300,000 for disruptions to its mio Voice phone service

September 21st, 2012 | by Alfred Siew
SingTel is being fined S$300,000 for disruptions to its mio Voice home phone service late last year, as the infocomm regulator meted out the latest penalty to a telecom operator here for below-par...
SingTel fined a record S$400,000 for 3G service disruption
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SingTel fined a record S$400,000 for 3G service disruption

May 30th, 2012 | by Alfred Siew
The IDA today meted out its heaviest fine yet to a telecom operator here, citing the seriousness of SingTel's downtime, which affected thousands of users in the central region of the island....
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M1 gets S$300,000 fine for outage, appeals immediately

November 14th, 2011 | by Alfred Siew
M1 is facing one of the stiffest fines meted out to a telecom operator in Singapore in years, after faulty hardware cards caused some of its users to be locked out from their messages and mobile Internet services on May 18 this...