outage
May 12th, 2020 | by
Alfred Siew The new normal after the pandemic may be to go digital, but it may also include accepting that downtime is an inevitable part of the new...
April 21st, 2017 | by
Alfred Siew A StarHub outage in October last year was not caused by a coordinated attack by hackers as first thought, but was down to part of the infrastructure being...
December 6th, 2016 | by
Alfred Siew With the Singtel network down, the angry reactions from both business and home users point to their deep dependence on being...
October 25th, 2016 | by
Alfred Siew StarHub said its domain name servers (DNS) had been targeted on the two days, essentially locking out many of its users from the...
November 12th, 2014 | by
Alfred Siew Following complaints from consumers, the telecom operator said at about 11am today that it was facing intermittent issues with its mobile voice...
February 4th, 2014 | by
Alfred Siew While the IDA can only keep meting out heavy fines to repeat offenders, the ultimate punishment that the "orange" operator will get is frustrated customers switching to its "red" and "green"...
October 10th, 2013 | by
Alfred Siew The IDA and telcos here will have to ramp up regular, tougher audits to ensure that fast, affordable telecom services are just as...
October 3rd, 2013 | by
Alfred Siew In causing an outage that lasted several days, the telco had not fulfilled its obligation to provide resilient mobile telephone services, said the government regulator today, as it meted out the country's heaviest punishment to...
February 15th, 2013 | by
Alfred Siew SingTel has been told to pay an unprecedented S$180,000 fine for problems in its TV service that cut off the last dramatic minutes of last season’s Barclays Premier League for about a third of its pay-TV customers. Some...
September 8th, 2011 | by
Alfred Siew Users of M1's fibre broadband services are having difficulty viewing websites hosted locally in Singapore today, due to a yet unresolved network...
February 28th, 2011 | by
Raymond Lau Some 100,000 to 150,000 Gmail users had their messages, chat logs and other personal settings wiped clean early today, due to a serious glitch that would likely cast doubt about the reliability of similar cloud-based...
