By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
TechgoonduTechgoondu
  • Audio-visual
  • Enterprise
    • Software
    • Cybersecurity
  • Gaming
  • Imaging
  • Internet
  • Media
  • Mobile
    • Cellphones
    • Tablets
  • PC
  • Telecom
Search
© 2023 Goondu Media Pte Ltd. All Rights Reserved.
Reading: StarHub outage not due to DDoS attack after all, say regulators
Share
Aa
TechgoonduTechgoondu
Aa
  • Audio-visual
  • Enterprise
  • Gaming
  • Imaging
  • Internet
  • Media
  • Mobile
  • PC
  • Telecom
Search
  • Audio-visual
  • Enterprise
    • Software
    • Cybersecurity
  • Gaming
  • Imaging
  • Internet
  • Media
  • Mobile
    • Cellphones
    • Tablets
  • PC
  • Telecom
Follow US
© 2023 Goondu Media Pte Ltd. All Rights Reserved.
Techgoondu > Blog > Enterprise > StarHub outage not due to DDoS attack after all, say regulators
EnterpriseInternetTelecom

StarHub outage not due to DDoS attack after all, say regulators

Alfred Siew
Last updated: July 22, 2018 at 7:46 PM
Alfred Siew Published April 21, 2017
2 Min Read
SHARE
PHOTO: Wilson Wong for Techgoondu

A StarHub outage in October last year was not caused by a cyber attack as first thought, but was down to its infrastructure not being able to cope, according to an investigation by government regulators.

Instead of a distributed denial of service (DDoS) mounted by cyber attackers, the service disruption was due to an “overloaded part of StarHub’s home broadband infrastructure,” they said today.

The Infocomm Media Development Authority (IMDA) and Cyber Security Agency found a “higher-than-usual build-up in StarHub DNS (domain name server) traffic just before the disruptions occurred.”

DNS is crucial to mapping out websites for users seeking to surf the Web, so when the servers were overwhelmed on the two days in October 2016, users could not reach their online destinations.

At the time, StarHub had said that was down to an “unprecedented” attack on its infrastructure. Coming days after a similar attack against American Internet providers, the incident raised alarm bells that Singapore’s critical infrastructure was facing an unprecedented threat.

Ruling that out today, the authorities also issued a warning to StarHub. However, they stopped short of giving it a fine for the disruption. The telecom operator is said to have upped its capacity and enhanced its traffic monitoring.

IMDA has also required StarHub to engage an independent expert to review its DNS and other associated infrastructure, to ensure that its network is resilient to future incidents of this nature, it said today.

The episode could prove embarrassing for StarHub, but it might be relieved at the same time that it was not the target of a sophisticated cyber attack, as initially feared.

“We assure our customers and the regulator that we will continuously review our security posture and enhance network resilience in partnership with network and security providers,” said Chong Siew Loong, StarHub’s chief technology officer in a statement to the media.

You Might Also Like

Q&A: Delivering movies digitally and securely from around the world

In remote Taiwan, firefighters use a 5G base station “in a box” when responding to emergencies

Singtel livestreams concert in train cabin 17m underground to show off 5G network

Give a royal wave and avoid munchies during video calls, say etiquette experts Debrett’s

New media with old media problems, as Facebook looks to paid subscriptions

TAGGED: CSA, cyber attack, cyber security, DDoS, IMDA, outage, StarHub

Sign up for the TG newsletter

Never miss anything again. Get the latest news and analysis in your inbox.

By signing up, you agree to our Terms of Use and acknowledge the data practices in our Privacy Policy. You may unsubscribe at any time.
Alfred Siew April 21, 2017
Share this Article
Facebook Twitter Whatsapp Whatsapp LinkedIn Copy Link Print
Share
Avatar photo
By Alfred Siew
Follow:
Alfred is a writer, speaker and media instructor who has covered the telecom, media and technology scene for more than 20 years. Previously the technology correspondent for The Straits Times, he now edits the Techgoondu.com blog and runs his own technology and media consultancy.
Previous Article Improve employee device access, security for happier workplace, customers: Dell
Next Article LG W7 leads new OLED TV lineup in Singapore as prices get more attractive
Leave a comment

Leave a Reply Cancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Stay Connected

Facebook Like
Twitter Follow

Latest News

Sony Playstation VR2 review: An immersive experience awaits
Gaming March 21, 2023
Debate on computational photography misses what’s real, what’s lived outside a frame
Cellphones Imaging Mobile Software March 19, 2023
Get the best Mac-friendly monitors for colour-perfect design work
PC March 16, 2023
LG OLED Flex LX3 review: A bendable gaming monitor for the adventurous (and rich)
Audio-visual Gaming PC March 13, 2023
//

Techgoondu.com is published by Goondu Media Pte Ltd, a company registered and based in Singapore.

.

Started in June 2008 by technology journalists and ex-journalists in Singapore who share a common love for all things geeky and digital, the site now includes segments on personal computing, enterprise IT and Internet culture.

banner banner
Everyday DIY
PC needs fixing? Get your hands on with the latest tech tips
READ ON
banner banner
Leaders Q&A
What tomorrow looks like to those at the leading edge today
FIND OUT
banner banner
Advertise with us
Discover unique access and impact with TG custom content
SHOW ME

 

 

POWERED BY READYSPACE
The Techgoondu website is powered by and managed by Readyspace Web Hosting.

TechgoonduTechgoondu
Follow US

© 2023 Goondu Media Pte Ltd. All Rights Reserved | Privacy | Terms of Use | Advertise | About Us | Contact

Join Us!

Never miss anything again. Get the latest news and analysis in your inbox.

Zero spam, Unsubscribe at any time.
 

Loading Comments...
 

    Welcome Back!

    Sign in to your account

    Lost your password?