Q&A

Q&A: Know how well your app is performing in real-time, says New Relic
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Q&A: Know how well your app is performing in real-time, says New Relic

April 8th, 2021 | by Alfred Siew
A consolidated view of how well an app performs and is experienced by users helps developers come up with better apps faster, says New...
Q&A: Good customer experience is not universal, but tailored, says Zendesk
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Q&A: Good customer experience is not universal, but tailored, says Zendesk

March 22nd, 2021 | by Alfred Siew
Businesses must strike the right balance between powerful technology and good management to deliver good customer experiences, says...
Q&A: Finding a new way to learn online in a post-pandemic world
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Q&A: Finding a new way to learn online in a post-pandemic world

March 8th, 2021 | by Techgoondu
Trying to upskill during the pandemic? Don't just passively watch webinars and spend more time on practice, says e-learning firm Xprenia....
Q&A: Too many data protection vendors increases downtime costs for businesses, says Dell
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Q&A: Too many data protection vendors increases downtime costs for businesses, says Dell

January 22nd, 2021 | by Alfred Siew
Having too many data protection vendors could increase the cost of downtime and data loss, argues Dell...
Q&A: Collective defence will better combat cyber threats in polarised world, says IronNet
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Q&A: Collective defence will better combat cyber threats in polarised world, says IronNet

December 16th, 2020 | by Alfred Siew
Despite technologies such as 5G and cloud being highly politicised today, there is still room for collaboration, says...
Security, collaboration topmost as businesses look to thrive in new normal, says Tata Communications
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Security, collaboration topmost as businesses look to thrive in new normal, says Tata Communications

October 12th, 2020 | by Alfred Siew
Augmented or virtual reality would be integral to collaboration in future, says Andrew Yeong, Tata Communications' Asia Pacific head...
Q&A: SD-WAN interest grows in Singapore as businesses look to cut telecom costs, says Silver Peak
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Q&A: SD-WAN interest grows in Singapore as businesses look to cut telecom costs, says Silver Peak

September 8th, 2020 | by Alfred Siew
The disruption caused by the pandemic is forcing some businesses to look to SD-WAN to lower their telecommunication costs, says Silver...
Q&A: Robots still have much to learn from interactions with humans, say NUS profs behind AI breakthrough
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Q&A: Robots still have much to learn from interactions with humans, say NUS profs behind AI breakthrough

July 28th, 2020 | by Alfred Siew
Robots stilll have much to learn through interactions with humans, say NUS researchers behind artificial brain and skin that gave robots a sense of...
Q&A: E-sports is not overhyped, will get its own Lewis Hamilton, says ESPL
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Q&A: E-sports is not overhyped, will get its own Lewis Hamilton, says ESPL

July 1st, 2020 | by Alfred Siew
Despite eye-watering amounts of money being pumped into e-sports, the new competitive sports is more than just hype, says ESPL president Lau Kin...
Businesses need easier, more secure way to provide remote access to apps, says Google Cloud
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Businesses need easier, more secure way to provide remote access to apps, says Google Cloud

May 28th, 2020 | by Alfred Siew
Businesses need to find a way to make apps easier and more secure for remote workers to access, said Mark Johnston of Google...
Q&A: More affordable tools now for smaller companies to work remotely, says Lark
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Q&A: More affordable tools now for smaller companies to work remotely, says Lark

May 4th, 2020 | by Alfred Siew
Many small and medium companies that didn't have digital tools to work remotely now have more options during this pandemic, says...
Q&A: Don’t forget security while working from home, says Pulse Secure
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Q&A: Don’t forget security while working from home, says Pulse Secure

April 2nd, 2020 | by Alfred Siew
Businesses taking the first steps in this new style of work have to have robust measures in place, says Pulse Secure, a security access...
Q&A: Hard to innovate if identity theft, fraud not dealt with, says PayPal
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Q&A: Hard to innovate if identity theft, fraud not dealt with, says PayPal

February 3rd, 2020 | by Alfred Siew
PayPal now uses AI to better analyse online transactions to allow real transactions to be carried out, while stopping fraudulents ones from going...
More travellers seeking smart wallets for better exchange rates: YouTrip
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More travellers seeking smart wallets for better exchange rates: YouTrip

December 6th, 2019 | by Alfred Siew
Travellers are increasingly looking to e-wallets to get more favourable exchange rates when shopping, dining and spending on other items, says...
Q&A: AI can recognise pain, help doctors offer better treatment, says FXPal
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Q&A: AI can recognise pain, help doctors offer better treatment, says FXPal

October 4th, 2019 | by Grace Chng
AI can analyse facial expressions to determine the pain a patient is feeling and help adjust the medication required, said Lynn Wilcox, CTO of...
Q&A: Courts looks to delivering experiences, trust, to fight retail crunch
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Q&A: Courts looks to delivering experiences, trust, to fight retail crunch

August 11th, 2019 | by Alfred Siew
Courts Singapore CEO, Ben Tan, said the company has had to change how it engaged customers but one thing has remained crucial - trust....
Q&A: Automation is needed to tackle IT complexity, argues Puppet
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Q&A: Automation is needed to tackle IT complexity, argues Puppet

June 10th, 2019 | by Alfred Siew
Enterprises have turn to automated scripts to manage increasingly complex infrastructure, said Nigel Kersten, vice-president of ecosystem engineering at software firm...
Q&A: More flexibility with storing data is key, says Veeam
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Q&A: More flexibility with storing data is key, says Veeam

March 5th, 2019 | by Alfred Siew
Organisations are looking to manage data in a way that unlocks its use and drives business transformation, says...
Wi-Fi 6 will better connect wireless devices in a dense area, says Ruckus Networks
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Wi-Fi 6 will better connect wireless devices in a dense area, says Ruckus Networks

February 11th, 2019 | by Alfred Siew
Wi-Fi 6 will play a different role in a world where 5G is blanketing everything with its low-latency coverage, said Bart Giordano, senior vice president for worldwide sales at Ruckus...
Q&A: With LiFi, an LED light can link up smart devices securely, says Signify
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Q&A: With LiFi, an LED light can link up smart devices securely, says Signify

November 21st, 2018 | by Alfred Siew
Security is a selling point of LiFi, a wireless technology that lets users link up using the light from LED lamps, says Signify, the company formerly known as Philips...
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