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AI is a harder sell in Asean where human labour can be cheaper: Salesforce

In Asean markets where a call centre agent costs a fraction of what an AI query does, productivity gains are a hard sell, says Salesforce.

Grace Chng
5 Min Read

Salesforce pitches new AIforce interface, aiming to boost agentic AI

Salesforce has launched a new interface to its customer service management software that it hopes will boost agentic AI.

Grace Chng

Anthropic to open Singapore office in October in Asia-Pacific expansion

Anthropic is opening an office in Singapore in October, as it seeks to expand its business in Asia-Pacific.

Alfred Siew

Asia-Pacific data centre capacity to almost double by 2030: JLL

The data centre capacity in Asia-Pacific is expected to nearly double from 32GW today to 57GW by 2030, according to…

Ai Lei Tao

As rogue AI agents target governments, humans at the wheel struggle for control

As rogue AI agents infiltrated Australian government websites, it is time to ask if AI companies have full control of their technology.

Alfred Siew
8 Min Read

Q&A: Amid AI cyber threats, don’t forget unguarded printers let in hackers too, says Canon

While AI threats are worrying businesses, they should also secure connected devices like printers, says Hiroshi Yokota from Canon.

Alfred Siew

Businesses unleashing AI agents should prepare to answer for their actions

If a business rolls out autonomous AI agents that end up attacking another company, will they be blamed for it?

Alfred Siew

Nearly half of enterprise AI use bypasses corporate security: Akamai report

Using a shadow AI setup, almost half of AI conversations occur via personal identities, instead of corporate-managed accounts, says Akamai.

Ai Lei Tao