Australia, Singapore and Thailand workers passing off AI work as their own: YouGov study
Australia, Singapore and Thailand workers are passing off AI work as their…
Trust undergirds the use of data for AI: Salesforce
Generative AI needs a “trust revolution” to close the “trust gap” to…
Why Dreamforce 2016 is such a different tech event
There were no gleaming gadgets on show, but Dreamforce 2016 attracted 170,000…
How Pizza Hut boosted sales in Hong Kong with digital marketing savvy
Digital marketing has let Pizza Hut focus on the customer, raise revenue…
Salesforce rolls out intelligence into its products at Dreamforce 2016
Einstein was introduced in September and details of its release were given…
Salesforce users grappling with integration challenges
Application and data source integration is the most pressing issue for 54…
Tapping on the cloud to do good
Salesforce.com may be more commonly associated with cloud computing software used by…
Salesforce to expand cloud offerings, eyes SAP
Salesforce.com is gearing up for a wider range of cloud-based software targeted…
Microsoft, Salesforce join hands in Office and Windows
It would have been hard to imagine Microsoft and Salesforce sharing the…
With Wave, Salesforce.com wants to disrupt the analytics market
For years, Salesforce.com, the poster boy of cloud computing, has been criticised for offering…
Can Microsoft vertically integrate while working with rivals in enterprise space?
It'll be interesting to see how much Microsoft is willing to open…
Humans, not technology, make or break customer service
In an ideal world, companies would have this one-to-one relationship with customers,…
Salesforce pitches for the Internet of things, like smart toothbrushes
That's the big vision. The company has to get the critical buy-in…
Salesforce bets big on mobile, promises easy-to-build apps
The customer service management vendor is looking once again to position itself…