Q&A: Good customer experience is not universal, but tailored, says Zendesk
Businesses must strike the right balance between powerful technology and good management to deliver good customer experiences, says Zendesk.
Goondu review: Huawei WiFi AX3
The Huawei AX3 router offers Wi-Fi 6 connectivity at a low price of S$98, a fraction of its rivals. However, its documentation can be better.
Tech Heroes battling the Covid crisis recognised by SCS
Among the Singapore Computer Society's Tech Heroes award winners was Jason Leow, who designed an app to match hawkers with delivery people.
11th-gen Intel Core chips promise boost to desktop PC performance
With a new chip architecture, the 11th-gen Intel Core processors promise better performance for desktop PCs.
Covid-19 has accelerated cloud adoption but full benefits of cloud usage yet to be felt
Even as cloud adoption went up after the pandemic, many businesses are yet to reap the full benefits of transforming their infrastructure.
PC shipments rose 12.9 per cent in 2020, to ride on strong demand in next five years: IDC
A rush to work and study from home pushed up PC shipments around the world by 12.9 per cent last year, according to research firm IDC.
Picking the right printer when working from home
Working and studying from home? Here are five pointers on choosing the right printer for your various needs.
New Sonos Roam is a portable, waterproof speaker for the outdoors
The portable Sonos Roam are designed to be carried outdoors as well as used indoors, allowing users to pair two of them for better sound.
Q&A: Finding a new way to learn online in a post-pandemic world
Trying to upskill during the pandemic? Don't just passively watch webinars and spend more time on practice, says e-learning firm Xprenia. .
Goondu review: Dynabook Portégé X30L-J impresses with lightweight design
Weighing just over 900g, the Portege X30L-J is a thin and light business laptop that's a breeze to lug around. Performance isn't bad, either.
Overhauled and expanded, Singpass now critical to online and offline services in Singapore
It's fitting that the Singpass logo change comes after an overhaul of a once forgotten piece of infrastructure in Singapore's smart nation push.
StarHub offers free Linksys Wi-Fi 6 mesh networking kit with 2Gbps fibre broadband
Linksys' MX4200 Wi-Fi 6 mesh networking kit will be free for those who sign up for StarHub's 2Gbps fibre broadband service for two years.
They said people wouldn’t pay for content. Look at the Disney+ launch in Singapore
People won't pay for content if it's free? Look at the stunning Disney+ launch in Singapore, as streaming subscriber numbers continue to grow.
With new regional lab in Singapore, Huawei seeks to win converts to its phone software
Huawei has opened a regional lab in Singapore to develop software for its phones and other connected devices. The location is key.
After ownership change and overhaul, M1 brings out “fully flexible” mobile plans
This comes two years after M1 was delisted from the Singapore Exchange amid an ownership change and much uncertainty over its future.
Dell opens US$50 million global innovation hub in Singapore
The first such centre outside the US, the Global Innovation Hub will create 160 new jobs this year in emerging technologies in Singapore.
Goondu review: The Medium
For an interactive psychological horror story with great graphics, superb acting and some puzzle solving, The Medium is well worth your time.
In Singtel hacking case, lessons to be learnt on managing fallout
It is impossible to stop all cyberattacks, so how a business responds to the fallout is critical, as the Singtel hacking case shows.
In a software-defined, interconnected world, supply chain attacks are hard to ward off
You not only have to worry about locking the gates at night - you have to hope that the lock maker you trust hasn't been compromised, either.
What next for Huawei in a post-pandemic 2021?
Huawei's struggles are difficult to overcome in the short term, unless it convinces sceptics to overturn the damaging sanctions against it.
