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Fibre optic ports to be standard in new Singapore homes

By:
18 Apr
2013
5 Comments
 

The Opennet termination box

Broadband users moving in to new homes in Singapore in the years ahead can expect their premises to be already hooked up by a fibre optic point, in addition to the cable TV and phone jacks they get now.

This means they won’t have to arrange for their homes to be wired up separately by national contractor Opennet. That has been a source of irritation for many users, some of whom have had to wait several weeks to activate their link before their fibre broadband service can be turned on.

 
Tagged in: broadband, Cellphones, Internet, Singapore, 3G coverage, base stations, fibre optic broadband, IDA, M1,  
 

M1 rolls out first prepaid 4G data service in Singapore

By:
26 Mar
2013
4 Comments
 

Print

Tablet and PC users who want a pay-as-you-use 4G connection can now buy prepaid cards from M1, which unveiled Singapore’s first such service earlier today.

An S$18 micro- or nano-SIM card provides up to 1GB of data for a month, which could translate into hundreds of webpages or just dozens of high-rez videos on YouTube, depending on the content consumed. 

 
Tagged in: broadband, Cellphones, Internet, Singapore, 4G, M1, prepaid,  
 

Neil Montefiore to retire as StarHub CEO, Tan Tong Hai takes over next month

By:
7 Feb
2013
No Comments
 

Tan Tong Hai  Neil Montefiore
(credit: StarHub)

Three years after he took over StarHub in a surprise move, company CEO Neil Montefiore will be retiring to make way for current chief operating officer, Tan Tong Hai, who takes over next month.

Montefiore took over from long-time StarHub CEO Terry Clontz in January 2010, in a high-profile move from rival M1. At M1, he had steered Singapore’s second mobile operator through the initial years of the country’s telecom liberalisation in the 1990s.

 
Tagged in: broadband, Cellphones, Enterprise, Internet, Singapore, CEO, M1, Neil Montefiore, StarHub, Tan Tong Hai, telecom,  
 

M1: downtime could have lasted weeks if not for contingency plans

By:
22 Jan
2013
4 Comments
 

M1 logo

M1 has responded to criticisms of its 3G disruption last week by saying that its contingency plans had kicked in to cut the downtime from a possible 12 to 16 weeks to less than three days.

The telecom operator yesterday detailed how the fault was created in the early hours of January 15, and claimed that the network was fully restored by 6pm on January 17.

It is keen to prove its case because an upcoming investigation by the government regulator could well determine if it would face a heavy penalty for one of the country’s most serious outages.

 
Tagged in: broadband, Cellphones, Enterprise, Internet, Singapore, 3G down, M1, network equipment fault, sprinklers,  
 

M1 says sorry for 3G down time, gives free calls and more for three days

By:
18 Jan
2013
No Comments
 

M1 logo

M1 is giving its cellphone customers three days of free local calls, messages and data services from February 10 to 12, as it tries to assuage users aggrieved by one of Singapore’s most serious mobile network outages.

Apologising to its customers, M1 said in a press statement this afternoon that it had restored 3G services fully in the affected areas by yesterday. 

 
Tagged in: broadband, Cellphones, Internet, Singapore, 3G, disruption, down time, free calls, IDA, M1,  
 

M1′s 3G downtime: what’s the root cause?

By:
17 Jan
2013
2 Comments
 

M1 4G network (2)

As thousands of M1 subscribers find themselves suddenly cut off from phone calls, SMSes and e-mail these past couple of days, it is hardly surprising to see many taking to Facebook to hit out at their telecom operator.

That the most serious outage in recent memory was caused by M1′s vendors somehow setting off a water sprinkler at a network centre makes it even harder to accept. As a friend who works in the industry remarked, this looked like a rather “noob” mistake.

 
Tagged in: broadband, Cellphones, Enterprise, Featured, Internet, Singapore, 3G, downtime, fine, IDA, M1, network, telcos,  
 

M1 3G services partially disrupted after “power problem”

By:
15 Jan
2013
15 Comments
 

M1 logo

Some M1 smartphone users were not able to go online with their 3G connections after a “power problem” disrupted the mobile data service early this morning in the country’s latest cellphone service outage.

The telecom operator put up a notice on its Facebook page at around 6am this morning, informing customers that some of them may be affected by the disruption. It also advised them to log on to its 2G network instead of 3G to continue using its services.

 
Tagged in: broadband, Cellphones, Internet, Singapore, 3G, down, M1, service disruption,  
 

All three Singapore cellphone operators fined for poor 3G coverage

By:
6 Dec
2012
3 Comments
 


(Source: IDA)

Singapore’s cellphone operators have fallen short in providing outdoor 3G coverage, particularly in housing estates, at outdoor recreation areas and along train routes above ground, tests by the government regulator have found.

The Infocomm Development Authority (IDA) said today it will fine each operator $10,000, after signal readings around the island showed that they have failed to meet the 99 per cent coverage mandated from April this year.

In tests carried out in September, SingTel was found to offer 97.4 per cent coverage, while StarHub fared slightly worse with 97.2 per cent. The worst of the three was M1, which scored 94.6 per cent.

 
Tagged in: broadband, Cellphones, Internet, Singapore, 3G coverage, fine, IDA, M1, SingTel, StarHub,  
 

Singapore fibre broadband price wars hot up at Sitex 2012

By:
23 Nov
2012
No Comments
 


(source: M1 Sitex brochure)

Prices of fibre broadband services in Singapore are back to their crazy lows at the ongoing Sitex show, as service providers engage in a frantic grab for customers at the start of the holiday season.

 
Tagged in: broadband, Internet, Singapore, fibre broadband, M1, MyRepublic, plans, Singapore, SItex 2012, ViewQwest,  
 

M1′s 200mbps fibre now slashed to S$49 per month

By:
10 Oct
2012
No Comments
 

And the price war rages between the telcos on fibre broadband prices.

Every quarter this year — if our quarterly tech fairs IT Show, PC Show and the recent COMEX are any indication — prices have fallen on fibre broadband packages.

M1 has just launched a promotion where their 200mbps fibre is retailing at S$49 per month, valid from now till early November. And there’s mobile broadband and home fixed voice service thrown in as well.

 
Tagged in: broadband, Singapore, fibre broadband, M1,